Frequently Asked Questions

PREMIUM QUALITY

All custom saddles are 100% handmade and take time to build. Depending on the saddle our lead time 4-8 weeks.

Our custom saddles are handmade and hand tooled from premium leather, hardware and rawhide bound wood trees.

Latigo and off billet, rear billet and cinch included. 

WARRANTY

Our base saddles come with a 5 year tree warranty. Our premium saddles come with a 10 year tree warranty. Warranty is good for the original purchaser of the saddle and is non-transferrable. Tree warranty only covers the tree. Labor for taking apart and rebuilding the saddle is not included in the tree warranty.

Saddles are exposed to normal wear and tear. Warranty does not cover any leather.

RETURNS

Custom saddle sales are final and not returnable. However, if your saddle is not built to spec, the issue will be resolved. 

New stock saddles and tack may be returned within 30 days. Saddle & tack must be returned in new condition. If signs of use are seen a 30% restocking fee will be added. Please do not use any packing peanuts or packing materials. Ship saddle back in same box you received it in.

Ship returns to:

Lakota Saddle Co

8255 East 500 South, Zionsville IN 46077