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How Can We Help?
Whether you need guidance on solar panels, generators, HVAC systems, or have a question about an existing order, our team is ready to assist.
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Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can monitor progress.
Do you offer free shipping on solar panels and generators?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy page for full details.
What is your return policy?
We stand behind everything we sell. If you are not satisfied with your purchase, please contact us within the return window outlined on our Returns page. We will walk you through the process and get things sorted quickly.
Can I exchange a product for a different model?
Absolutely. If you need a different wattage panel, a larger generator, or a different HVAC configuration, reach out to our team and we will coordinate the exchange. Items must be in their original condition and packaging.
How do I choose the right solar panel or battery system for my needs?
Every setup is different depending on your energy goals, available space, and budget. Our support team can help you evaluate your requirements and recommend the right combination of panels, batteries, or generators for your situation. Just send us a message with your details.
Do your generators and HVAC systems come with warranties?
Warranty coverage varies by manufacturer and product. Each product listing includes specific warranty information where applicable. If you have questions about coverage for a particular item, contact us and we will provide the details directly from the manufacturer.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Every message is reviewed and answered within one business day by a real member of our team.
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Your personal and payment information is protected with industry-standard encryption on every transaction.
Expert Guidance
Our team understands solar, generators, and HVAC systems and can help you find the right fit for your setup.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
Owned and operated by Lakota Supply Group LLC — 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801
